The psychologist isn’t helping me – What should I do? – Some basic facts
If you think that the psychologist isn’t helping me, you are neither the first nor the last. And yes, a change may be needed, but not always. The most appropriate response is this: before you leave, do a quick, clear reality check to see if you are temporarily stuck, if there is a problem in the therapeutic relationship, or if the approach simply does not suit your issue. If after that the knot remains, then changing psychologists may be the healthiest move you can make.
Why you may feel that you are not being helped, without this meaning that “the treatment has failed”
There are phases in psychotherapy that feel uncomfortable. And often, the uncomfortable phase is confused with “nothing is happening.” It is different to feel pain because you are touching something deep, than to feel pain because there is no direction.
Some common reasons that create this feeling:
- You expect immediate relief, but change comes more slowly and in waves.
- You have not set clear goals, so each session feels like a conversation without a compass.
- Your life is changing, and so are your needs, so what suited you before no longer meets your needs.
- A small rift has formed in your relationship, and it has never been addressed. Rifts in the therapeutic relationship are normal, and when worked through properly, they can improve the process.
First, clarify this: What does “helps me” and “doesn’t help me” mean?
If you don’t define it, you will always feel that something is missing. For some, “helps me” means reducing anxiety. For others, it means setting boundaries. For others, it means stopping panic attacks. For others, it means improving their relationship.
Take this quick test on paper before your next session:
What is my main problem today, in one sentence.
How will I know that I am doing better, practically, in my daily life.
What would I like to happen in 4 to 8 weeks.
What do I expect from my therapist and what do I expect from myself.
If you can’t answer, it’s not your fault. It just means that the therapy needs to be better targeted, not necessarily changed.
Signs that you are simply stuck and it is not time to leave
Sometimes the treatment “works,” but you do not feel it because the progress is not impressive.
Signs of temporary stagnation:
- You think a lot about what you say, even if you don’t feel immediate relief.
- You have started to recognize your patterns, but you are not changing them yet.
- There is trust and you feel safe, you are just bored with the process.
- Your life is under pressure, so you don’t have the “space” to work deeply.
- Anger, resistance, and doubt come out. This is not always a bad thing; it is often material for healing.
In these cases, the best move is not to leave, but to speak up during the session and ask for an adjustment.
Signs that the treatment is not working and you need to take it seriously
This is where it gets to the point. If the following applies, don’t ignore it.
- There is no plan, no goals, no reassessment. If after several sessions you cannot answer “what are we working on now,” something is missing.
- You systematically feel criticized, ashamed, or afraid during the session. Therapy is not a court of law.
- The therapist becomes defensive or “scolds” you when you complain. Discussing the therapist-patient relationship is a fundamental part of therapy, not a threat.
- You experience repeated unprofessional behavior, e.g., frequent cancellations without reason, delays, inconsistency.
- There are boundary issues. If something seems unclear or uncomfortable to you, you take it seriously.
- The specialization is not a good fit. General anxiety is one thing, trauma is another, obsessive-compulsive disorder is another, eating disorders are another, and couples therapy is another.
- You are getting worse without any processing, framework, or security. Treatment can be difficult, but it should not leave you hanging.
Practical criterion: if you have been saying for some time that “psychotherapy is not working” and you have not made any changes to the plan, then yes, it is time to start over.
Do you feel sad, anxious, and trapped? Don’t leave it at that – The solution is here
Before changing psychologists, take these 6 steps
If you do, you’ll know you didn’t leave impulsively. You left cleanly.
1. Tell it like it is, without beating around the bush
At your next session, say one simple sentence: “I feel like I’m not getting the help I want, and I’m thinking about stopping. I want us to look at this together.”
This in itself is therapeutic. And if the therapist is serious, they will open up space for you to work on it.
2. Ask for goals and progress indicators
Ask:
- What is our goal for the next month?
- How will we measure progress?
- What will we change in our work to achieve it?
3. Ask them to explain the method to you in simple terms
You don’t need scientific explanations. You want to understand what you are doing and why. If they can’t explain it to you simply, it’s a communication problem.
4. Try 3 to 4 sessions with a new plan
Give it a short time frame. Not indefinitely. If you still feel lost after the changes, then you have your answer.
5. Check if the format suits you, especially if you are doing online psychotherapy
For some people, online psychotherapy is excellent, for others it is not. If you feel that the distance is killing the connection, we say so clearly and examine it.
6. If there is “zero chemistry,” don’t take it personally, take a practical approach
We don’t get along with everyone. Therapy is not a relationship you have to maintain out of obligation. It is a collaboration to help you get better.
When to change psychologists: a clear decision-making framework
If you want something simple, take it.
Consider a change when:
- There is a constant feeling that it is not “working” for you, and you have discussed it without improvement.
- There is no common direction, even after trying to establish a structure.
- There are professional or ethical red flags.
- Your problem requires another specialization and this is obvious.
- You are afraid to speak honestly in the session. Without honesty, there is no therapy.
Change does not need drama. It requires clarity. Here’s what to do:
- Say that you want to conclude with one or two closing sessions. This helps you avoid leaving with anger or guilt.
- Ask for a brief summary of the work that has been done and the goals that remain. Not to “grade” you, but to help you be more prepared for the next one.
- Ask if they can recommend another specialist or approach. A serious professional will not take it as an insult.
- Don’t disappear if there is no safety issue. A sudden break often leaves things unresolved.
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Classic questions you ask with answers
“Is it my fault that it’s not working? “
Sometimes yes, in the sense that you are not ready to open up or you are avoiding the work. But often no, in the sense that the method is not suitable or there is no secure connection. The right thing to do is to examine it together, not to beat yourself up.
“Is my psychologist good, but I want something else?”
This happens all the time. Some people need more structured therapy, others more experiential. It’s not a question of “good or bad,” it’s a question of fit.
“I have nothing to say to the psychologist, so is it not working?”
No. This is often a sign of anxiety, shame, or fear. You can go with notes and start with the simplest event of the week.
If you want to keep something, keep that. Just because you feel like you’re not getting help doesn’t mean you’ve failed or that therapy isn’t for you. It means you need a better connection or a different setting. Bring it up in the session. And if you see that you don’t have good rapport or communication, then yes, change therapists without guilt. Your mental health is not negotiable.
